Case Management/ Injury Management

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Mount Isa Physiotherapy are your case management/ Injury Management specialists for work related and non work related injuries.

We will use a risk management model to plan ahead for the workers return to work. This includes providing management with detailed written plans addressing potential barriers/ risks in the return to work process. This is aimed at expeditious return to full duties and mitigating potential common law claims in the future.

We can also assist your business by:

a.    Reviewing policies and procedures 

  • Compliance to legislation with respect to work injuries is essential. We will review your documentation and advise regarding any modifications required.
  • Assist with the development of policies and procedures, logistical planning  for both work and non work related injuries. This will be in consultation with management.
  • Review and/ or development of health management strategies/ initiatives.

b.    Job descriptions/ Job Tasks Analysis 

  • Formal assessments undertaken by our Physiotherapist. These documents are used by case manager, doctors, health professionals to advise on suitable duties, return to work programs. Allow objective timely decision making regarding work duties

 c.    Liaison with Workcover Qld with respect to claims processes

  • We liase with insurers and facilitate timely decision making in the return to work process.


Our obligations as rehabilitation and return to work coordinators 

  • We ensure rehabilitation is coordinated with and understood by managers, line management and co-workers
  • We initiate early communication with an injured worker following injury
  • We will provide overall coordination in the workplace of the worker’s return to work
  • We develop suitable duties programs where required in consultation with injured workers and the worker’s employer
  • We ensure suitable duties programs are consistent with the current medical certificate or medical report
  • We will liaise with all relevant parties.
  • We utilize a  risk management approach to managing claims



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Contact Us

Miles St Medical Suites,
44 Miles Street, Mount Isa QLD 4825

Ph: 07 4749 4719
Fax: 07 4749 4901

Opening Hours

Mon - Fri
8:00am - 5:00pm


5:30pm - 6:30pm
5:30pm - 6:30pm
5:30pm - 6:30pm
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